CharTec launches backup and recovery solution -
CharTec, a hardware-as-a-service (HaaS) and training provider for sale, has today launched a new backup and disaster recovery solution that is available for members CharTec and, for the first time, non managed service providers (MSP). The device CharTec BDR is a tool based on the Intel server developed on measure that provides replication of server images in the cloud. For CharTec BDR, CharTec partnership with LabTech Software, provider of Managed Service tool for remote monitoring and management (RMM) and Doyenze Inc., provider of the Doyenz ShadowCloud.
Moving in the field of business continuity "is a natural step forward" for the HaaS provider, said Alex Rogers, CEO of Bakersfield, California based CharTec, a managed services provider of emanation ARRC Technology, which Rogers is also CEO. Rogers said during deployment of 150 BDR solutions from other competitors in the ARRC customer sites, "we were able to see what they really wanted in a BDR, and the biggest pain points. We also heard about 350 CharTec partners across the country and their pain points, and many of them match ours. "
The CharTec BDR is the result of this feedback. The unit BDR Intel processor installed on the MSP client site, and is remotely managed via a web portal with an RMM agent for alerting and scripts. the CharTec BDR appliance replicates the production infrastructure of a customer through cloud-virtualized backup images, which are tested and verified daily to ensure data is current. in the case of a total site loss, data can be quickly restored to ensure maximum uptime.
Also included is 24/7 US based support help desk virtualization and clouds. Shane Swanson, head of operations for CharTec said the MSP can use virtualization clouds in two ways: "If all the customer site is down, they can virtualize the network in the cloud Second, they can do proof of concept. laboratory tests. "
the biggest thing the BDR solution brings to the table, Rogers said, is the MSP's ability to make money immediately. The MSP did not make 12 payments in advance; just the first month of the BDR solution is needed so that "they make money the first month," says Rogers. "Now it is easier to sell to them, they should not ask for money up front before the client or themselves."
Moreover, Rogers said, for an MSP, an offer BDR "is usually their foot in the door to the customer. At this point, everyone has a network and someone takes care of it, but many are not sure of their backup solution. this does backup every 15 minutes and automatically sends the data off-site and can virtualize your building must be destroyed. It is easy to sell. Especially in difficult times, it is HaaS there really shines "
he adds." the good thing with HaaS is the end user can be considered as an operating expense rather than a capital expense, which for many companies is a true point of sale. "
CharTec has been beta testing the BDR for the past month with partners and about 25 deployments, said Rogers. The unit, available now, is updated every 36 months or the customer can choose MSP keep it with a maintenance contract. This is the first and only CharTec product available for non-members.
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