Customer service survey Scams: Do not Fall for them -
Scammers are creative when it comes to developing programs to try to steal your identity and money, and the BBB and! AARP warned consumers about such a scam recently about false customer service surveys. These days, many companies are trying to attract customers by offering gift cards, contest entries or discounts if they complete a survey on customer service after purchase. Sometimes the survey can be accessed by following the instructions on your receipt, but other times the company collects your email and send it later. What is unfortunate about this configuration is that we condition to follow the links and give our personal information in the hope of getting something in return. How can you differentiate a legitimate investigation of a fake?
Tips to identify a customer service survey scam
1. Beware of big rewards. Many of these scams customer service survey to try to lure you by offering a big reward and claiming that you need to hurry if you want to claim. First, for the most legitimate customer service surveys offer a percentage discount - usually less than 20% - if you sign on the store or restaurant's website after a purchase and answer questions about your recent experience. If they offer a large distribution like $ 100 or a free item that is usually expensive, it is usually in the form of a contest that you could win by completing the survey, not a promise you will get a large amount of money if you respond to the survey. Second, the subject lines such as "If, your rewards points are about to expire" are designed to help you act without thinking. Do not fall for it. Take time to read email with a skeptical eye.
2. Think about how long ago you shopped there. If you made a recent purchase in the last two weeks, e-mail a retailer inquire about your thoughts is understandable. However, if you can not remember the last time you shopped there or have dinner (or if you do not remember ever doing business with them), there is a probability email customer service survey is invalid. Even if you have recently patronize the company, read all emails or senders that you receive and keep your guard. According to the AARP, investigations and promise compensation can get people to let their guard down, but that's exactly what scammers hope.
3. Do not give away sensitive information. No store or restaurant will never need your credit card, bank account, social security or other personal information just to receive a prize. Never give this information, except in cases where you are 100% certain, it is necessary - it is particularly important to protect your social security number. Surveys of customer service False can be used for a multitude of purposes by fraudsters; to steal your information, collect data on you to commit identity theft and even install malicious software on your computer when you click the link in your email. If something feels wrong, it is best to leave the site or delete the email and run a scan with your Internet security software to check for viruses.
4. Make sure the links are valid. Any email you receive should be considered with caution unless it comes from someone you know and trust. Examine the e-mail to the graphics match those used by the company, and be alert for spelling and grammar that could point to either a fake. If you decide to click on a link, look at the URL and see if it fits with the business' site. Many scammers choose likeness of links that appear at first to be correct, but in fact contain an almost imperceptible spelling error wrong. You can also check the URL on the WhoIs.net directory, which is something that all fields are required to register with. If the URL is brand new or the property is hidden, you may be looking at a scam.
Scammers are clever, but you can be smarter by following these tips and others noted in our blog protect against identity theft. Learn more about protecting your identity by reading our full reviews of identity theft protection services.
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