Intronis Cloud Backup Now Integrates with SaaS platform Continuum RMM -
Boston-based Intronis Inc., a backup cloud solutions provider for the IT channel and Continuum, an exclusive channel provider of integrated managed services that is also in Boston, entered into a strategic technical alliance that simplifies and consolidates the follow day by day Intronis backups on remote monitoring of Continuum and management (RMM) platform. The goal of the alliance is greater productivity and operational overview for channel partners, increasing service levels and margin potential.
Additional features and benefits that VARs and MSPs gain because of the integration include:
- Web API for faster configuration and deployment
- ability to monitor all backups Intronis support portal Continuum
- Introduction of automated ticket from Continuum ticketing system to streamline backup monitoring and increase the productivity of services
- Intronis specific data available in the platform RMM Continuum provides more details on backup activity
"integrating Intronis and Continuum, makes us easier and more profitable for our channel partners mutual to provide solutions for backup and recovery as part of their iT service management, "said Chuck Delouis, vice president of product management at Intronis. "In 2014, Intronis distribution partners can expect to progress in pursuing our technical integrations and greater focus on collaborative marketing resources that will help them differentiate, manage and grow their business IT services. "
From the perspective of channel partners, CJ Ezell, founder of A-Safe Managed Services, notes, "... This certainly makes integration easier for our technicians to deploy and manage our services remote cloud backup. the automated ticketing and integrated dashboard Intronis are the spirit of service, time saving features that will help us deliver a customer experience even better. "
the new integration between Continuum inducted and is now available in the Continuum platform RMM. Intronis and continuous mutual partners should contact Intronis support for the credentials of the necessary Intronis API. A webinar to discuss the new integration will be presented online www.intronis.com/resources. Additional resources and information are available on the website Intronis and portal support Continuum partners.
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