4 Must-Have capabilities of a backup provider -
If you ask a group of MSPs their definition of data protection, there would be little consensus among them. Some will say that there is nothing more than to ensure that data is backed up. Others may take a wider net and include the servers hosting the data. Others may think data protection is more on collectibility.
However, such a disagreement, while notable, did you or your customers directly affect. But what if you and your backup provider disagree on data protection mechanisms? To offer your customers a complete data protection, here are four your supplier capabilities must have:
Ability 1: Backup Everything
During you 're well aware of all the different data sets that can be saved (files, the state of the operating system and the system, a full image) and the corresponding recovery methods (bare metal, P2V, continues ), the question remains: "What data should be saved? "
the simple answer is" everything. "Your client is waiting to get his business back up and running in case of disaster. To meet this requirement, you should be able to save everything and anything that can need to be recovered at some point.
This is a challenge, it is necessary to put in place guidelines for specific data is important to your customers.
whether your customer wants to hire you to save and retrieve each part of the business environment, you need to think about what is the data needed to get that customer back and running the basic list looks like this.:
- servers (physical and virtual) -With VMs springing both inside and outside the walls of the company, it is important to be able to dynamically identify when and where they are, they can easily be included as part of a backup.
- workstations (PCs and laptops) -Without including workstations in your client's recovery plan, there will be no way to connect to all the servers that you are protecting.
- mobile devices (smartphones and tablets) -These devices need protection to ensure user productivity and security of mobile data.
by integrating these three backup sets in a data protection strategy, your offer not only protect the data itself, but also the company's ability to access and the use.
capacity 2: more than a backup approach
Some of you are in the camp onsite backup and others are firmly in the cloud, while others go the hybrid route. Each approach has advantages and disadvantages that you weighed before deciding on a solution.
But none of the above options, if it is offered as a backup option only, is sufficient because no single backup approach meets the needs of everyone. So sometimes the data will be there, other times in the cloud, and sometimes it will be protected using a hybrid approach.
But there is more to it . Just as you need to backup, your data protection capabilities should include options in these options. Both offerings come to mind :. A choice of cloud storage providers and what I call based on the priority of hybrid backup
If you use an approach to cloud or hybrid, you probably provide all clients with backups from the same supplier storage. But if a customer wants his data stored in its own corporate cloud (private cloud deployments) and another wants to use a public cloud popular as AWS or Microsoft Azure? Whether because the customer or the supplier already has a vast cloud infrastructure or legal requirements, it is important that the backup service provider allows the flexibility to define the clouds will be used for offsite backup. To meet these needs, your backup offer must include a choice of cloud providers.
For those taking a hybrid approach to cloud backup and keep a copy on places backups, you are closer to give your customers more recovery options in case when strikes disaster. One of the problems with hybrid cloud based backups, however, is local capacity . Your storage space on site is not infinitely expandable as your cloud storage, so eventually your local storage is no longer the ability to hold all server and set of data to be recovered after a disaster.
This is why you should keep a copy of the most critical data in your client (which could be defined by the device, application, users, and / or files) local storage. This is traditionally done with a backup appliance connection cloud, either physical or virtual modes. This way, critical systems, applications and customer data are always on hand, with the data that fits in the "all" category remaining in the cloud.
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