Tigerpaw and HEROware Integrate Solutions Automation and developer of service management software Tigerpaw Software Inc. and backup and DR solutions provider HEROware integrated their company's flagship solutions. Managed Services Integrator Tigerpaw provides MSPs with a configurable tool to monitor and route incoming emails and automatically generate service orders based alerts of HEROware system. This real-time integration allows all information in a HEROware system warning be included in a Tigerpaw service ticket, so users can quickly react and respond to questions from their clients, allowing the resolution before the matter becomes critical. "This integration benefits to customers of both companies, as it arms with a full solution circle," said President James Foxall Tigerpaw. "By combining the resumption of technology Disaster HEROware and end to end operations Tigerpaw solution, IT organizations can significantly enhance their customer service and gain a competitive edge."
Thursday, January 21, 2016
Tigerpaw and HEROware Integrate Solutions
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